1. Who we are
Hong Kong Tegene Intelligent Technology Co., Limited operates this website. Contact us using the business enquiry email on the contact page for privacy questions or requests.
2. Information you provide
If you email us, we receive the details you choose to share, such as your name, email address, company and project requirements. The enquiry composer previews a draft in your browser. You can then copy it or open your email application to send it; the website does not submit the form to us.
3. How information is used
We use enquiry information to respond, prepare proposals, manage agreed work and maintain relevant business records. We do not sell enquiry information.
4. Website technology
This website does not intentionally set advertising cookies or use analytics trackers. Our hosting provider may process technical request information, such as IP addresses and browser details, to deliver and secure the website. Your email provider processes messages you send through it.
5. Sharing and retention
Information may be processed by service providers needed to host the website, handle email or deliver an agreed project. We keep enquiry and project information only as reasonably needed for the enquiry, engagement, recordkeeping or applicable obligations.
6. Your requests
You may contact us to request access, correction or deletion of personal information you have provided. We may need to verify your identity and retain information where required for contractual or legal obligations. Project-specific data handling should be agreed before sharing sensitive information.